Please note our Terms & Conditions
*We are still living in uncertain times at the moment and in-line with Government Advice we will be limiting the amount of clients allowed into the spa at any one time - should you arrive and we have reached our maximum capacity unfortunately you will be turned away - we would like to apologise in advance if this happens.
*We have undertaken a Covid-19 risk assessment to keep our clients and staff as safe as possible and we ask that every one entering Wolf Spa abide by our Covid-19 policies at all time. Any one flaunting our policies and deliberately putting others at risk will be asked to leave the premises with no refund of entry fees.
*To give every one an equal opportunity to use the facilities bookings will only be accepted for massages, manscaping and other therapies.
*We will NOT be accepting bookings for the Sauna, Steam Room or Jacuzzi.
*Whilst we are in uncertain times we will be reviewing business levels/closing times on a daily basis at 6pm.
*Occasionally entry times may vary/change due to private hire of the venue.
*The management of Wolf Spa reserves the right to refuse entry to any one who it deems unsuitable to enter.
*Wolf Spa is a DRUG FREE ZONE. no drugs or illegal substances are allowed on the premises any one caught taking any substance will be asked to leave immediately with NO REFUND OF ENTRY FEE.
*We believe that our entry fees are fair, offering clients the choice of using the spa for 30 mins, 60 mins and longer - any one who is caught trying to manipulate these fees ie:- pay for 30 mins and trying to deliberately stay longer the following proceedure will apply:-
A) A member of Wolf Spa staff will approach the client and give them the oppourtunity to pay for longer or to leave.
B) A 15 mins grace period will be given to the client - if after 15 mins the client in question has not taken any action the management of Wolf Spa will enter the clients locker and change the lock and the locker will only be opened with the payment of an addition fee - which will be as follows:-
If you paid for 30 mins and stay for 60 mins an additional £5.00 will be payable - if you paid for 30 mins and stay for longer than 60 mins an additional £10.00 will be payable.
If you paid for 60 mins and stay for longer an additional £5.00 will be payable.
*Should you pay for 60 mins or longer and leave early there will be NO REFUND OF ENTRY FEE.
*Clients enter Wolf Spa of their own choice and does not offer any guarantees apart from those associated with a Health Club - therefore there will be NO REFUND OF ENTRY FEE unless we can not fulfill our obligations as a Health Club.
* No Drunk or Disorderly Behaviour is allowed on the premises that causes upset to others - if discovered, you will be asked to leave immediately with no refund of entry fee.
*You must be 18 years or older to enter Wolf Spa - you will be asked for valid photo ID if you look under 21 years of age.
*All equipment IE:- Sauna, Steam Room, Jacuzzi, Fitness Equipment is to be used in a professional manner, and a manner in which they were designed at all times - any none misusing any of the equipment will be asked to leave.
*Smoking/vaping is only allowed in the outside chill out areas.